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Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents . Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate ...
[Customer Support / Remote] - Anywhere in U.S. / Generous Hourly Pay - As a Customer Service Specialist you'll: Provide world-class customer experiences by interacting with Swimply hosts and guests via phone, email, and chat; Answer all questions related to Swimply bookings and resolve issues around reservations, cancellations, payments, refunds, and more; Be an active listener and ask probing ...
[Member Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Representative you'll: Support Paytient members as they set up and use their Paytient account to better access and afford care; Timely answer inbound email, instant message and phone inquires from Paytient members; Deliver an outstanding experience to members; Troubleshoot technical issues across multiple pla...
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Support Specialist you'll: Perform data entry and verification of critical fields from images of non-claim correspondence in DVR work queues; Maintain 25 documents per hour pace on average weekly; Maintain 99% accuracy in data entry and data capture functions; Uphold HIPAA compliance at all times during y...
minutes agoNorfolk, VA+19 milesJobsOfferedReport Listing
[Customer Service / Remote] Anywhere in U.S. / Competitive salary & bonus / Paid holidays / No Phones! - As a Customer Care Advisor you'll: Resolve customer queries over email-live chat-and-social channels; Actively listen to the customer and respond to issues with technical accuracy and empathy; Work closely with a cross-functional team in understanding customer pain points and reporting all i...
[Call Center / Remote] - Anywhere in U.S. / Up to $18.50 per hour / Benefits (Medical-Dental-Vision-Life-PTO-401k) / Computer equipment provided / Schedules include late evening hours (until 10p) and 1 weekend day - As a Claims Customer Service Rep you'll: Take inbound calls from customers; Care for customers recently in accidents by demonstrating empathy while setting up new claim reports; Sha...
minutes agoNorfolk, VA+19 milesJobsOfferedReport Listing
[Customer Service / Remote] - Anywhere in U.S. / Both PT & FT Available / Up to $18 per hour - As an Appointment Setter you'll: Place calls to real estate agents setting appointments for loan officers; Inform clients about products, prices, features, and their benefits through scripted phone calls; Answer client questions regarding product and services or direct to the proper channel; Achieve q...
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Benefits (health-dental-vision-401k-PTO) - As a Customer Support Specialist you'll: Assist customers in resolving issues on the phone, over email and chat; Maintain accurate, detailed, and concise customer contact records; Forward appropriate issues to cross functional departments for action and follow up with the customer; B...
[Customer Support / Remote] - Anywhere in U.S. / Up to $55K per year - As a Customer Service Rep you'll: Own the customer experience and work to exceed their expectations; Answer all questions related to CitizenShipper; Educate and empower customers to become better users of CitizenShipper; Go above and beyond to make things right for the customer, get out in front of problems, and proactively ...
[Administrative Assistant / Remote] - Anywhere in U.S. / Up to $20 per hour - As an Administrative Specialist you'll: Support the agent team in achieving greater levels of success; Manage the home selling process from contract signing to escrow closing and moving into the home; Build a long-term client relationship after the sale; Maintain client records in client management software; Create do...
minutes agoNorfolk, VA+19 milesJobsOfferedReport Listing
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay / M-F 8:30a-5p CST / Computer & equipment provided - As an Inventory Administrative Support Associate you'll: Review invoices, create receipts and place orders within NetSuite and other systems; Generate reporting from NetSuite and Excel; Track and follow up on open orders, as well as partner with the Fulfillment Center; P...
[Customer Service / Remote] - Anywhere in U.S. / 8a-430p EST / Great Pay + Full Benefits (PTO-Health-Dental-Vision-401k) - As a Client Services Rep you'll be performing an entry level position responsible for: Processing all release of information (ROI) specifically medical record requests in a timely- efficient and accurate manner; Providing customers with the highest quality product and custo...
[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource material and information; Keep required referenc...
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount - As a Customer Service Agent you'll: Answer 60-80 incoming interactions (phone, email, chat) per day and identify the type of assistance the customer requires and provide resolution; Seek support from resources in the Transportation, Drop Ship, Order V...
[Customer Support / Remote] - Anywhere in U.S. / Competitive Salary / Flexible Schedules Available / Benefits (Medical-Vision-Dental-401k-PTO) - As a Customer Service Agent you'll: Answer customer inquiries through phone, chat and email; Support customers on topics ranging from the services that we offer, the sign up process, and updates on their listing; Direct specific questions related to re...
[Customer Support / Remote] - Virginia Residents Welcome / Competitive pay / Nights and weekends required / Paid training - As a Customer Service Advocate you'll: Answer inbound calls & emails from customers, varying from helping customers with sales, to seeing where a shipment is, researching when something did not go great, or handling general complaints; Think outside of the box to provide c...
minutes agoNorfolk, VA+19 milesJobsOfferedReport Listing
[Administrative Assistant / Remote] - Anywhere in the U.S. / Set Your Own Schedule / Up to $15-hour - As an Online Ads Evaluator you'll: Log on to the online tool to select tasks to do on a self-directed schedule; Provide feedback on advertisements found in specified search engine results and provide ratings on their relevance to the search terms used; Be an active daily user of Gmail and Socia...
minutes agoPortsmouth, VA+19 milesJobsOfferedReport Listing
Anomaly Squared is growing again and if you re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A is an innovative customer contact center that offers a launching point for all employees to advance on their career path, either within the company walls, or elsewhere in the future. Position Description We are ...
minutes agoPortsmouth, VA+19 milesJobsOfferedReport Listing
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Email Only (No Phones) - As a Customer Experience Associate you'll: Deliver customers a positive and helpful experience through email; Handle returns and product replacements; Create relationships with customers, making them feel apart of the Pattern family; Provide feedback on products, systems, and customers' experiences...Hir...
[Office Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As an Administrative Assistant you'll: Support directors in all daily duties, ensuring that they are prepared, organized, and ready for what each day brings; Schedule meetings, arrange travel, and prioritize engagements; Plan and facilitate team events including offsites (virtual and in-person), happy hours, and celebrations; Wo...
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